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Eat24 Support

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What can we do for you?

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How can we help you?

  • Did my order go through?
  • Want to add or remove an item?
  • Want to add special instructions?
  • Order has wrong or missing items?
  • Forgot to use a coupon code?
  • Want to add a tip to the order?
  • Need to cancel your order?
  • Other

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Did my order go through?

Status: Order successfully sent.

We sent you a confirmation email. Check to see if your spam folder ate it.

Send to a different email?

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Thank you very much - A confirmation email has been sent to your inbox.
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Want to add or remove an item?

Tell us the changes you want to make and we'll relay the info to the restaurant.

*Additional charges may apply.

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Got it! We'll send you an email with an updated receipt as soon as the changes are approved
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Want to add special instructions?

Want to relay a special message to the restaurant or driver? We'll make sure they get the memo.

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Got it! We'll send you an email once the restaurant receives your message.
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Order has wrong or missing items?

We got your back! Tell us which items are incorrect or missing and we'll do our best to fix it.

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One of our reps will contact you shortly so we can get you taken care of.
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Forgot to use a coupon code?

Let us know which code you were trying to use and we'll see if we can get it applied to your order.

Fine Print: Only one coupon code per order. Coupons can only be used once. Discount will be applied on orders greater than $10. Check out with your Eat24 account and pay with Apple Pay, Credit Card, PayPal, or Google Wallet.

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Once we get the coupon code applied we'll send over an updated confirmation email receipt.
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Want to add a tip to the order?

We got your back. Just let us know how much tip you want to add and we'll have it applied to your order.

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All set! We'll send you an email with an updated receipt reflecting the new total.
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Need to cancel your order?

We don't like cancelling orders but we understand.

Let us know the reason for cancellation.

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Your cancellation request has been sent. Once the order is cancelled, we'll send you an email for your records. If there are any issues, we'll have one of our reps contact you immediately.
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